Frequently Asked Questions

Find answers to your questions here

Do I need an appointment for a test drive?
Not required, but with an appointment we have the car ready and fuelled waiting for you. You can pick the model online and, if you wish, have the drive brought to your address.
What do list prices include?
List prices include special consumption tax and VAT. Registration, plates, notary and delivery costs are shown separately in the offer. Commercial vehicle prices are quoted VAT included.
How fast is a car in stock delivered?
Cars in stock are delivered with plates within 3-5 business days after payment and paperwork are completed. For ordered cars the lead time is 4-10 weeks.
Which banks do you work with?
We work with five state and private banks and two leasing companies. We take your application in a single form and present suitable offers side by side. Final approval rests with the financial institution.
How long is the warranty?
Passenger cars have a 5-year / 150,000 km manufacturer warranty and commercial vehicles 3 years / 200,000 km. The hybrid battery is covered for 8 years / 160,000 km.
How early should I book a service?
Allow about two hours for a periodic service. With online booking there is no waiting; on intake the car's condition is photographed and work is shared over WhatsApp.
Is a damage record a problem for trade-in?
Cars with a damage record are also accepted for trade-in; the value reduction is stated in writing based on the appraisal.
Can I have body fit-outs done on commercial vehicles?
Yes. Shelving, refrigeration and baskets are installed with our approved body-builder partners before delivery. The manufacturer's warranty is preserved with approved fit-outs.

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Our expert team will be happy to help you.

WhatsApp +90 232 555 17 00 info@boranotomotiv.com.tr