Solvia passenger and commercial vehicles are delivered under the manufacturer's warranty. The Boran Otomotiv authorised service network is responsible for carrying out this warranty.
Warranty coverage
- General warranty: 5 years or 150,000 km, whichever comes first. 3 years / 200,000 km on commercial vehicles.
- Hybrid battery and electrical system: 8 years or 160,000 km.
- Paint and body: 3 years; 12 years against corrosion perforation.
- Roadside assistance: free 24/7 towing and assistance nationwide throughout the warranty period.
Keeping the warranty valid
Periodic services must be carried out at the intervals of distance or time specified by the manufacturer. For customers who service at an authorised workshop the warranty stays valid without interruption. Unauthorised intervention, racing use and accident damage are excluded.
Fixed-price service packages
We offer new-car buyers a three-year or 45,000 km fixed-price service package. Within the package, labour and periodic parts are charged at a predetermined price, unaffected by inflation.
For complaints and requests
You can send your views on service processes to servis@boranotomotiv.com.tr. For applications under consumer rights, the provisions of Law No. 6502 on Consumer Protection apply.